Service Line Replacement Process

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Upon completion of the work necessary to establish the new service connection the Village will restore the Customer’s outdoor property as nearly as practicable to its former condition. The Contractor will minimize indoor disturbance at the Customer’s Property and will also restore the indoor area as nearly as practicable to its original condition.

The Contractor will also require access to the building for a preconstruction inspection with photographs and/or an excavation near the property line with the right-of-way to determine the service line material type.